By using Fiona Forests and purchasing from us, you agree to these Terms and Conditions.

1. Orders and Payments

  • Orders are confirmed once processed successfully.

  • We only accept Cash on Delivery (COD) as a payment method.

  • Cancellations can be made within 24 hours after placing an order.

2. Shipping and Delivery

  • Orders are processed within 3-5 business days before being shipped.

  • Delivery timelines may vary depending on logistics and external factors.

  • We are not liable for any delivery delays caused by external circumstances.

3. Returns and Refunds

  • Returns must be requested within 7 days of receiving the product.

  • Refunds are issued in cash only once the return is processed.

  • Products must be returned in their original condition for a refund to be approved.

4. Product Availability and Accuracy

  • While we aim to provide accurate product details, we do not guarantee complete accuracy at all times.

  • We reserve the right to modify or discontinue products at any time.

5. Limitation of Liability

  • We are not responsible for damages, losses, or injuries resulting from improper product use.

  • Our maximum liability is limited to the purchase price of the product.

6. Contact Information

For any assistance or inquiries, please reach out to us at:
📧 [email protected]